Privacy Policy

Effective Date: February 10, 2025

At OpalFashionista, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.opalfashionista.com, and use our services.

By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: This includes information that can be used to identify you, such as:

    • Name

    • Email address

    • Phone number

    • Shipping and billing address

    • Payment information (credit card details are processed securely through our payment processor and are not stored on our servers)

    • Account login credentials (username and password)

  • Non-Personal Information: This includes information that does not directly identify you, such as:

    • Browser type and version

    • Operating system

    • IP address

    • Referring website

    • Pages visited on our Website

    • Search queries

    • Aggregated demographic data

  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. Cookies are small data files stored on your device that allow us to recognize you when you return to our Website.

  • User Content: This includes any content you submit to our Website, such as product reviews, comments, or other user-generated content.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: We collect information when you:

    • Create an account

    • Place an order

    • Subscribe to our newsletter

    • Contact us with questions or feedback

    • Participate in surveys or promotions

    • Submit user content

  • Automatically: We collect non-personal information automatically through cookies and other tracking technologies when you browse our Website.

  • From Third Parties: We may receive information about you from third-party service providers, such as:

    • Payment processors (to verify payment information)

    • Shipping carriers (to track your order)

    • Marketing partners (to provide targeted advertising)

    • Social media platforms (if you connect your social media account to our Website)

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve Our Services:

    • Processing and fulfilling orders

    • Providing customer support

    • Personalizing your experience on our Website

    • Improving our Website’s functionality and design

    • Developing new products and services

  • To Communicate with You:

    • Sending order confirmations, shipping updates, and other transactional emails

    • Responding to your inquiries and requests

    • Sending newsletters and promotional emails (with your consent)

    • Providing important updates about our policies or services

  • To Personalize Marketing:

    • Delivering targeted advertising based on your interests and browsing behavior

    • Analyzing the effectiveness of our marketing campaigns

  • For Legal and Security Purposes:

    • Preventing fraud and abuse

    • Protecting our rights and property

    • Complying with legal obligations

4. How We Share Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We share your information with third-party service providers who help us operate our business, such as payment processors, shipping carriers, marketing agencies, and website hosting providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.

  • Business Partners: We may share your information with trusted business partners to offer you joint products or services, or to provide you with targeted advertising.

  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights or the safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

  • With Your Consent: We may share your information with other parties with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

  • Essential Cookies: These cookies are necessary for the operation of our Website and enable you to use essential features such as adding items to your cart and completing the checkout process.

  • Performance Cookies: These cookies collect information about how you use our Website, such as which pages you visit most often. This information helps us improve our Website’s performance and user experience.

  • Functional Cookies: These cookies allow our Website to remember your preferences, such as your language and location. This helps us personalize your experience and provide you with relevant content.

  • Advertising Cookies: These cookies are used to deliver targeted advertising based on your interests and browsing behavior. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

You can control cookies through your browser settings. You can choose to accept or reject cookies, or to be notified each time a cookie is set. However, please note that disabling cookies may affect your ability to use certain features of our Website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive data during transmission.

  • Implementing firewalls and intrusion detection systems.

  • Regularly monitoring our systems for security vulnerabilities.

  • Limiting access to personal information to authorized personnel.

  • Training our employees on data security best practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights

You have certain rights regarding your personal information, including:

  • Right to Access: You have the right to request access to the personal information we hold about you.

  • Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

  • Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.

  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

  • Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.

  • Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at Contact@opalfashionista.com or call us at (318) 872-4453. We will respond to your request within a reasonable timeframe.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

10. Links to Other Websites

Our Website may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any websites you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws than your country. We will take appropriate measures to protect your information when it is transferred internationally.

12. California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect about you, the sources from which we collect it, and the purposes for which we use it.

  • Request deletion of your personal information, subject to certain exceptions.

  • Opt-out of the sale of your personal information (we do not currently sell your personal information).

  • Non-discrimination for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at Contact@opalfashionista.com or call us at (318) 872-4453.

13. GDPR Compliance (If Applicable)

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 8 above. We process your personal information in accordance with the GDPR and rely on the following legal bases:

  • Consent: We may process your personal information based on your consent, such as for direct marketing purposes.

  • Contract: We may process your personal information to perform a contract with you, such as to fulfill your order.

  • Legal Obligation: We may process your personal information to comply with a legal obligation.

  • Legitimate Interests: We may process your personal information based on our legitimate interests, such as to improve our services or prevent fraud, provided that your rights and freedoms are not overridden.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our Website and update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Information

If you have any questions about this Privacy Policy, please contact us: